Frequently Asked Questions

Building virtual bridges, making real change

Below you will find answers to frequently asked questions.
If you don’t find your question here give us a call at (800) 398-6012. We’ll be more than happy to help!

Our mission is to bring reliable, fast, affordable, and secure internet connections to under-served communities. Patriot Broadband empowers franchisees with the tools needed to establish their very own Wireless Internet Service Provider to the benefit of homes, schools, and businesses in the communities they serve. 

It’s a great time to be a Patriot Broadband Franchisee. Patriot Broadband offers franchisees a unique opportunity to participate in the first-ever Wireless Internet Service Provider franchise offering. There are millions of Americans without access to the minimum standard for broadband internet. Patriot Broadband helps franchisees tap into the unbelievable demand for better connectivity.

Franchisees typically need an in-market business administrator/customer support resource, as well as an installer/technician. We assist in guiding franchisees through strategic staffing decisions as the business grows. 

Patriot Broadband provides a thorough training curriculum, pre-opening support, and nurtures the partnership ongoing. We go through an overview of the business beginning at a high level and ending with the day-to-day operations of your new WISP. We provide support to help manage the project overseeing market feasibility, network design and engineering, site acquisition, procurement, and taking the network live. We will work together to give each other the best likelihood of success in the market.

Administrative experience, management experience, process-oriented, sales-oriented, service-oriented, ties to rural/underserved communities or a deep desire to be part of the solution, aspirations to be a multi-unit/territory owner.

Players like SpaceEx, Amazon, Kelper Communications and One Web are seeking to solve the rural broadband problem using low orbit satellites. Deployment and onboarding timetables are uncertain. These companies will also navigate new terrain (literally and figuratively). Will they meet service expectations? Can they ensure satellite reliability? How will they manage space debris? These are all questions that can only be answered once they are in the market. Moreover, these endeavors are capital intensive, and the cost will likely be passed on to the consumer. Although these low orbit satellites advertise lower latency, they will still be subject to severe weather and signal interruptions from foliage. These companies will likely target legacy satellite companies like HughesNet and ViaSat.  

 Patriot Broadband wins by capitalizing on speed to market and existing best practices. Patriot utilizes terrestrial communications which are more reliable than low orbit satellites. There are enough underserved communities for both solutions to coexist.

A Single Patriot Broadband Territory ranges between $167K and $350K. Please reach out to our team for a detailed breakdown of the initial investment. 

At Patriot Broadband, we provide comprehensive branding and marketing support to ensure your success. Our team works closely with franchisees to create location-specific marketing strategies, including digital campaigns, SEO, reputation management, and social media marketing. Additionally, we supply marketing materials such as yard signs, door hangers, mailers, flyers, and more. Our goal is to establish a strong brand presence in your community, helping you attract and retain customers effectively.

Patriot Broadband brings years of experience in the telecommunications industry. Our team of experts provides ongoing training and support in all aspects of the business, from market research and network design to equipment engineering and customer service. We stay abreast of industry trends and technological advancements, ensuring that our franchisees are always equipped with the knowledge and tools needed to succeed in a competitive market.

Patriot Broadband utilizes best-in-class technology to deliver reliable, high-speed internet services. Our business management system, Sonar, integrates billing, invoicing, customer communications, administration, authentication, and network monitoring into one easy-to-use portal. This cutting-edge technology ensures that our franchisees can manage their operations efficiently and provide exceptional service to their customers.

Terrana, our preferred infrastructure provider, offers superior performance compared to many incumbent providers. With fast and reliable speeds, Terrana enables our franchisees to offer an exceptional internet experience to their customers. Our collaboration with Terrana ensures that you can compete effectively in the market and deliver on the promise of high-speed connectivity.

Patriot Broadband distinguishes itself from incumbent providers through our dedication to underserved communities, our focus on superior customer service, and our advanced technology solutions. Unlike larger providers who may overlook smaller markets, we prioritize these areas, ensuring that residents receive the high-quality internet they deserve. Additionally, our flexible, no-contract plans and commitment to customer satisfaction set us apart in the industry.

Patriot Broadband targets markets with 5,000 to 8,000 households or a total population of 12,000 to 20,000. We focus on areas with minimal competition, ensuring that our franchisees can establish a strong presence and capture significant market share. Our goal is to bring high-speed internet to underserved communities, bridging the digital divide and improving the quality of life for residents.

The ideal Patriot Broadband franchisee is entrepreneurial, community-focused, and dedicated to providing exceptional service. Experience in business management or a related field is beneficial, but our comprehensive training and support make it possible for individuals from diverse backgrounds to succeed. A passion for improving internet access in underserved areas and a commitment to our mission are key qualities we look for in our franchisees.

Reach out to us and a member of our team will guide you through the process. We want to learn more about you and your interest in partnering with Patriot Broadband. You’ll have an opportunity to meet with our team, review our franchise disclosure document, and discuss a timeline for going live.

Our support services include:

The full gamut of integrated marketing communication services to be leveraged in your protected territory

Best in class business management systems to automate and accelerate tasks, helping you focus on what matters

Third-party vendor relations that allow you to participate in great savings

In-depth pre-launch training with live virtual modules

Find favorable markets where we are confident we can compete

Design a network unique to the franchisee’s market area

Lead the project management required to get the network live

In-depth pre-launch training with live virtual modules

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